Same Day Shipping and Free Delivery to UK & Europe
Our Service Commitment
All orders received Monday - Friday (excluding Bank Holidays in England) before 1.30pm are processed and shipped the same day.
UK & EU Orders - FREE Shipping to anywhere in the UK and to the EU*
UK orders - orders are sent via First Class Mail which aims to deliver the next working day - the only exception to this is packet size orders under the value £10 which are sent 2nd Class. UK Guaranteed Next Day Delivery - If you would like your order to arrive the next day please select this option in the 'Shipping Method' of the checkout process. This delivery option incurs a supplement which is shown and calculated online - orders must be placed before midday, Monday - Thursday and signed for on arrival. Next day for delivery on a Saturday is currently unavailable.
EU orders - are sent via Priority airmail which aims to deliver within 3-5 working days.
Should your order not arrive within five working days (UK) or 8-10 working days (EU) please contact us so we can investigate your order and get your goods to you as soon as possible.
(* Qualifying countries include: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Switzerland and Sweden.)
World Wide Destination Orders
Classroom Capers ships to all international destinations. Because we want to keep your delivery charge to a minimum, our rates vary according. Shipping costs are based on the actual weight of items and the shipping distance. Simply place your order online and the shipping costs will be automatically added to the order total. Airmail worldwide aims to delivery within 5 - 7 working days. Should your order not arrive within a reasonable period of time, please contact us so we can investigate and get your goods to you as soon as possible.
Refunds and Returns
If you’re not satisfied with any of our products, we will promptly replace or exchange your order or return the purchase price, less packaging and postage within 30 days of original invoicing.
Goods must be returned in their original condition (i.e. not marked in any way) to:
Classroom Capers PO Box 2250 Pulborough, RH20 6AW United Kingdom
Please enclose the original invoice and indicate whether you require an exchange or refund.
It is the customer's responsibility for the return shipping costs unless the returned item is a result of our error (i.e.you received an incorrect or defective item, etc).